Parsec’s tailor-made hybrid cloud solutions and strategies empower the insurance industry to utilize the power of digital transformation to explore new business opportunities by being more customer centric.

Serve Customers Where They Are

Customers are on their smartphones, messaging platforms and social media. Driven by AI abilities, Parsec studies user interactions across platforms, develops behavioral maps and predicts trends to provide personalized engagement and experiences across any channel or platform.

Agility in Sales and Customer Service Operations

knowing the right information at the right time is critical for sales andcustomer services staff. Frequent changes in regulatory policies makes it challenging for sales or customer reps to keep up. The ServiceNow platform with integrated chatbot, can easily categorize and align sales and marketing data to provide analytics on-demand so emloyees don’t have to spend precious time searching through files to find the right answer. Boosting efficiency and reducing operational costs.

Real-Time Visibility with Analytics

The Now platform gathers, analyzes, and organizes real-time data contextually to drive better intelligence. This allows businesses to have better visibility of workflows and align departments to make data-driven decisions. This way businesses improve strategic management by optimizing workflows (internally and externally) to the organization, systems, and business processes.

Faster Issue Resolution

 Reduce the amount of times agents have to anser redundant questions. An intelligenct chatbot can answer questions about policy, plans and claims, and can be integrated to enterprise systems to be available 24/7. Through push notifications, chatbots can keep customers up to date on policy and claim status updates.

Vehicle Headlights

Parsec Headquarters

101 Bullitt Lane, Suite #205
Louisville, KY 40222

TOLL FREE: 844.425.8425
FAX: 502.412.5869

Denver, Colorado

6400 South Fiddlers Green Circle Suite #1150
Greenwood Village, CO 80111

TOLL FREE: 844.425.8425

Chicago, Illinois

5215 Old Orchard Road Suite #950
Skokie, IL 60077

TOLL FREE: 844.425.8425

Madison, Wisconsin

8401 Greenway Boulevard Suite #100
Middelton, WI 53562

TOLL FREE: 844.425.8425

Atlanta, Georgia

1255 Peachtree Parkway Suite #4201
Cumming, GA 30041

TOLL FREE: 844.425.8425

Toronto, Canada

2 Queen Street East
Toronto, Ontario M5C3G5 Canada

TOLL FREE: 844.425.8425