SnowBot
In the era of experience-as-a-economy, V-Soft Consulting’s AI-powered ServiceNow chatbot - SnowBOT- provides quality customer support, automates business activities, and shares real-time information on demand.
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Innovating Customer Service
The AI-powered enterprise chatbot delivers customer service solutions by increasing the service delivery speed, reducing costs, and errors.
Affordable Chatbot Technology
One representative can only process a handful of requests at a time. SnowBOT offers 24/7 customer service and can handle many more requests at once. SnowBOT saves effort, time and money. This can be integrated with internal communication applications like Skype and Slack, making the bot cost-effective for even small businesses.
Accelerates Administrative Tasks
SnowBOT can assist you with many admin tasks such as documenting your timesheets, keeping up with your assigned tasks, or reminding you of meetings or events coming up. Internal chatbot can act as an administrator and answer employee requests, without requiring human interference. This saves a lot of human hours and business costs.
Incident Reporting and Service Requests
Unlike the traditional ITSM configuration, users don’t need to call or write a detailed email to IT. With SnowBOT chat window, users can just report their issues. The SnowBOT will assign and follow the request on the user's behalf.
Integrate Custom Applications
Does your organizations use custom internal applications (like PTO) to track data critical to your company? SnowBOT can be easily interfaced with these applications. Users won’t need any new training on these applications and will be able to immediately interact with chatbot once integration is complete.