VERA

VERA is an AI-driven voice chatbot application that provides a conversational user interface for the users to interact through voice with any enterprise system.

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Woman using Voice Activated technology

Where Does VERA Fit?

Businesses can make use of VERA across all verticals. In the boardroom, VERA can be used to immediately pull up relevant market and industry information, and then display it on the screen. VERA automates repetitive tasks within IT, HR, CSM and beyond. VERA uses VaaS (Voice as a System) or VaaP (Voice as a Platform) to create service tickets and forever change the dynamic of how work gets done.

Modernize Service Delivery

VERA can be fully integration with the ServiceNow Platform. This means simple voice commands can initiate service requests
With VERA, users can:

  • Get list of approvals
  • Review change/service requests
  • Create incident and service request
  • Fetch Knowledge base articles
  • Show dashboards
  • Pull up key table information

Reinvent Communication Strategy

Most recurring tasks can be automated with VERA by providing a solution or sharing a relevant knowledge base article to help find the solution. VERA offers better management of enterprise services and operations, ensures better employee/stakeholder engagement, and drastically brings down service costs.

Better Data Utilization

Powered by AI and fully integrated with enterprise systems, VERA can integrate with all data sources to ensure data agility and receptiveness. VERA studies user interactions and develops a behavioral map of users, learning to cater specific content to users and behaviors.

Zero-Touch UI Interface

The VERA’s uncluttered multi-support voice architecture, offers users natural voice experiences, and zero-touch experiences, while communicating with enterprise systems. VERA's agnostic platform gives it the ability to work with any legacy or cloud-based system. The zero-touch UI allows even the least tech-savvy employees to create tickets and request PTO.

LOUISVILLE, KENTUCKY
DENVER, COLORADO
CHICAGO, ILLINOIS
MADISON, WISCONSIN
HARRISBURG, PENNSYLVANIA
ATLANTA, GEORGIA
TORONTO, ONTARIO

Parsec Headquarters

101 Bullitt Lane, Suite #205
Louisville, KY 40222

502.425.8425
TOLL FREE: 844.425.8425
FAX: 502.412.5869

Denver, Colorado

6400 South Fiddlers Green Circle Suite #1150
Greenwood Village, CO 80111

TOLL FREE: 844.425.8425

Chicago, Illinois

5215 Old Orchard Road Suite #950
Skokie, IL 60077

TOLL FREE: 844.425.8425

Madison, Wisconsin

8401 Greenway Boulevard Suite #100
Middelton, WI 53562

TOLL FREE: 844.425.8425

Harrisburg, Pennsylvania

4813 Jonestown Road Suite #103
Harrisburg, PA 17109

TOLL FREE: 844.425.8425

Atlanta, Georgia

1255 Peachtree Parkway Suite #4201
Cumming, GA 30041

TOLL FREE: 844.425.8425

Toronto, Canada

2 Queen Street East
Toronto, Ontario M5C3G5 Canada

TOLL FREE: 844.425.8425