How the ServiceNow and Microsoft Teams Integration Enhances Employee Experience

ServiceNow Experts working

ServiceNow is one of the leading players in IT Service Management and offers a host of integration tools to help integrate applications used by various departments and streamline the company’s data and workflow. One of the latest integration endpoints released by ServiceNow is for Microsoft Teams. While ServiceNow can be very effective in ITSM and enable enterprise workflows, when it comes to collaboration, Microsoft Teams is a […]

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Why ServiceNow Software Asset Management is the Smart Tool to Manage Software Assets

IT Service Team Professional Managing Software Assets using ServiceNow

Enterprises are spending more than ever on software and IT. Gartner research reveals that worldwide IT spending is projected to total $3.9 trillion in 2021, with $505.7 billion attributed to enterprise software, $332.9 billion attributed to remote work-related services, and $705.4 billion attributed to devices. As enterprises bring in more software and services, it has […]

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How ServiceNow Solves the Biggest Customer Service Challenges

Customer Service Agent Answering Customer Issues Using ServiceNow CSM

For improved customer service quality, businesses must offer faster resolution times and superior customer experience. ServiceNow CSM, an omnichannel support system, offers an innovative approach to customer service management with capabilities that are agile, interconnected, and intelligent. In today’s world, where customer service requests come from all platforms at any given time, with varying complexity, […]

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Get Your Workplace Future-Ready with ServiceNow Digital Transformation Solutions

ServiceNow Professionals working on digital transformation of workplace

The COVID-19 pandemic forced companies to operate almost completely remotely. Now, digital workplace transformation is happening on a massive scale. A successful workplace transformation improves employee productivity and satisfaction. As employees return to work, it is challenging for businesses to design a hybrid digital workplace strategy that is future-ready and maintains positive employee experiences. ServiceNow […]

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Explore the Capabilities of ServiceNow as a SaaS Cloud Model

ServiceNow as SaaS

In the Experience-as-a-Service era, ServiceNow’s Software-as-a-Service (SaaS) cloud model provides an application-focused ecosystem that creates a superior user experience. The ServiceNow SaaS platform enables businesses to build, test, deploy, and automate various processes and workflows while facilitating access to services and applications on any device from anywhere in the world. ServiceNow is the Best SaaS […]

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